Postlybee Privacy Policy

This policy explains what data we collect, how we use it, and the choices available to you.

1. Introduction

Postlybee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management and automation platform (the "Service"). By using Postlybee, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email address)

• Billing information and payment details

• Business information (company name, role)

2.2 Social Media Platform Data

• Access tokens and authentication credentials. We collect and store your access tokens and authentication credentials to securely connect your social media accounts. To ensure the highest level of security, we encrypt all stored credentials using AES-256-CBC with OpenSSL. Every encrypted value is signed with a message authentication code (MAC) to prevent tampering.

• Profile information from connected social media accounts

• Content posted through our platform

• Analytics and engagement data

2.3 Usage Data

• IP address and device information

• Browser type and settings

• Usage patterns and preferences

• Log data and analytics

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our Service

• Processing your transactions and payments

• Managing your social media accounts and content

• Analyzing performance and providing insights

• Communicating with you about service updates

• Improving our platform and user experience

• Ensuring compliance with platform policies

• Preventing fraud and maintaining security

4. Platform-Specific Data Usage

4.1 Google (YouTube) Data

Our use of Google user data complies with Google's Limited Use requirements:

• We only request necessary permissions to provide our service

• We do not transfer Google user data to third parties unless necessary for service provision

• We do not use Google user data for advertising purposes

• We maintain security measures to prevent unauthorized access

Postlybee\'s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

4.2 Meta (Facebook & Instagram) Data

We process Meta platform data in accordance with Meta's Platform Terms and Developer Policies.

4.3 TikTok Data

Our handling of TikTok user data complies with TikTok's Platform Terms of Service and Data Privacy requirements.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers and partners who assist in platform operation

• Connected social media platforms as necessary for service provision

• Law enforcement when required by law

6. Data Security

We prioritize the security of your data by implementing industry-standard measures, including:

• Encryption: All sensitive data, including access tokens, is encrypted using AES-256-CBC. Each value is signed with a MAC.

• Data Protection: We encrypt data both in transit and at rest.

• Access Controls: Strict controls ensure only authorized personnel can access sensitive information.

7. Your Rights and Choices

You have the right to access your personal information, correct inaccurate data, request deletion of your data, and opt-out of marketing communications. To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize data.

9. International Data Transfers

We may transfer your data internationally. When we do, we ensure appropriate safeguards are in place and comply with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect or maintain information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our Service or via email.

12. Contact us

If you have questions about this Privacy Policy or our data practices, contact us at [email protected].